Privacy Policy

Welcome to the My Hand Eczema website. The My Hand Eczema website is operated by Basilea Pharmaceuticals Ltd (hereafter referred to as ‘Basilea’).

Please read the Privacy Policy below before accessing or using this website. Basilea reserves the right to discontinue or make alterations to the My Hand Eczema website, including altering the Privacy Policy, from time to time. Basilea may make such changes at its own discretion and without prior announcement. Please ensure that you check this Privacy Policy periodically to ensure that you are kept up to date with any changes that have been made since your last visit to the website. Any changes to the Privacy Policy will take effect as soon as they are posted to this website.

Basilea is aware of the importance of the security of your private information from the use of the My Hand Eczema website. The protection of your personal data is taken very seriously, and we are committed to respecting your privacy.

Collection of data

You can use the My Hand Eczema website without disclosing your personal data. When you use this website, we store data on our servers for various security purposes. This data may include the name of your internet service provider, the website that you used to link to the My Hand Eczema website, the linked websites that you visit from our site and your IP address. Basilea will not use your IP address to identify you personally. Basilea will use the data from time to time for statistical purposes, but will maintain the anonymity of each individual user, so that the person cannot be identified. In cases when personal data is provided for other purposes you have authorised, Basilea relies on technical and organisational means to ensure that applicable data security regulations are followed. As Basilea is a global organisation, your information may be transferred within or outside of the EEA (including to the USA), where privacy laws may be less strict than in the UK. However, we will always employ appropriate technical security measures to protect your personal information and to ensure that it is not accessed by unauthorised persons. While it is unlikely, we may be required to disclose your information by a court order or to comply with other legal or regulatory requirements. We will use reasonable efforts to notify you before we do so, unless we are legally restricted from doing so.

Collection and processing of personal data

Basilea collects personally-identifiable data only when it has been provided voluntarily by you, e.g. via e-mail. Basilea collects unidentifiable health information submitted by you via the questionnaire. Basilea reserves the right to use this information to anonymously collate information regarding the prevalence of hand eczema, e.g. in certain professions. You will not be identified personally.

The database and its contents will be held by Basilea and data processors or servers acting on our behalf and responsible to us. Your personal data will not be passed on by us or by Basilea agents for use by third parties in any form whatsoever, unless we have obtained your consent or are legally required to do so. Basilea will retain control of and responsibility for the use of any personal data you disclose to us.

Purposes of use

The data we collect will only be used for the purpose of supplying you with requested information for which you have given your consent, or to collate information supplied via the questionnaire regarding the prevalence of hand eczema, e.g. in certain professions, except where otherwise provided by law.

Right of access and correction

You have the right to review or amend any personal data stored in our system if you believe that it may be out of date or incorrect. Please click the ‘Contact Us’ button to send us an email or write to us at the address given below.

Right of cancellation

You have the right at any time to withdraw your consent to the use of your personally-identifiable data in the future. Please click the ‘Contact Us’ button to send us an email, or write to us at the address given below.

Data retention

We only retain personal data for as long as is necessary for us to render a service you have requested or to which you have given your consent, except where otherwise provided by law (e.g. in connection with pending litigation).

Use of cookies

The My Hand Eczema website uses a technology called a ‘cookie’. A cookie is a piece of information that our website server sends to your computer, to enhance your individual use of the website. Cookies are sent back only to the website servers that deposited them when a visitor returns to that site. Cookies can tell us how and when pages in a website are visited and by how many people. With the information we receive through this technology, we hope to improve the My Hand Eczema website. Most browsers are set up to accept these cookies automatically. If you wish, you can usually adjust your browser so that your computer does not accept cookies, or adjust your browser to inform you before the cookie is stored on your computer. For more information about cookies, please visit The Information Commissioners website at www.ico.gov.uk/

Security

Basilea uses technical and organisational security precautions to protect your data from manipulation, loss, destruction or access by unauthorised persons. Any personal data that is provided to Basilea by you will be encrypted in transit to prevent its possible misuse by third parties. Our security procedures are continuously revised based on new technological developments.

Children

In light of the importance of protecting children’s privacy, we do not collect, process or use on our website any information relating to an individual whom we know to be under 13 years old without the prior, verifiable consent of his or her legal representative. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted.

Miscellaneous

Please be aware that the My Hand Eczema website may link to third party websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.

Should you wish to contact Basilea and the My Hand Eczema website, please write to:

write to:

My Hand Eczema c/o Basilea Pharmaceuticals Ltd

14/16 Frederick Sanger Road

The Surrey Research Park

Guildford

Surrey

GU2 7YD